VirtualAC Tutorial10 mins
Participant Review15 mins
*** This is an Online Business Simulation Exercise delivered through our VirtualAC Platform. A paper version of this Exercise is also available. ***
Working within an organisation which is committed to building sustainable communities and better lives, the Participant will assume the role of a newly appointed Branch Manager within Haven Housing Association. The issues included in this In-Basket are typical of a first-line management role and include managing services to customers, team motivation, maximising income and performance management. No prior experience of Housing Associations or related services is assumed.
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