Measuring emotional intelligence for team productivity......
By Will Mitchell
I read an interesting story on emotional intelligence in the workplace in the Guardian this weekend, which I couldn’t resist sharing. The article is based on a recent report from occupational psychologists JCA, which studied 12,400 workers from 2001 to 2010, the results of which got me fairly worried.
According to the survey the “art of identifying, understanding and managing your emotions – and those of others – to improve you performance has, apparently declined since the start of the financial crisis.” Yes this decline is to be expected as staff come under increasing pressures at work, but it doesn’t mean the issue should be ignored by employers.
Read this article in full on our HRZone blog here.
